We accept PayPal and credit cards. For bulk orders, we use bank transfers. Contact us if you are a commerical grower.
We are sorry for the inconvenience. We will have to accept the full payment in advance and the system will automatically refund the partial refund of the discount to your account soon.
We provide Continental USA local delivery free of charge.
For USA domestic shipment , it takes 3 to 7 days, with to door service.
For international shipment, it depends on the shipping company you choose.
No need, we take care of that for you.
If goods are damaged or malfunction, whether bought in-store or online, you are entitled to a refund. We will send you a guidance to complete the refund procedure which requiring some information of the order and the goods, including the order number, lot number, pictures and video clips of the goods you purchase.
Yes, all of our lights are full spectrum.
Different light fixtures have different diode recipe, please check the specifications for the light you are looking for. Or you can contact us by email.
Our lights have at least >50,000hrs lifespan.
No, the controller needs to be purchased separately. You may contact order the lighting controller on our site directly.
If you are asking about Daisy Chained by signal cable, most of our lights can be daisy-chained by RJ-11/RJ-12 cable. But regarding the Smart 8/ Spectrum X, it's designed for home growers who don't want
to buy an extra controller, both lights are built-in a control system into the light fixtures , so these two lights are not recommended to be daisy-chained .
If you are asking about Daisy Chained by power cord , only our Fold 800/ Fold 1200 can be daisy chained by power cord.
Yes we would like to, please email us at service@medicgrow.com We will reply in 24 hours.
Different Lights have different certification status. Fold 8 & Spectrum Y is ETL/DLC certified.
Yes, but there is a MOQ request, please contact us at sales@medicgrow.com
Yes, our product Ez-8 is a 1000W LED grow light.
The price online is the best price we can offer. You are welcomed to join our referral program for 5% discount if your friend/family buy from Medic Grow.
We offer 5-year warranty for all the light fixtures we sell.
Yes absolutely, we can dropshipping for you without displaying our name and brand.
Yes, after daisy-chaining, only dimming can be synchronized, UV/IR BAR and timer functions can't be synchronized.
Our office is located in Los Angeles, California. And we have multiple warehouses in USA, including Los Angeles, Oklahoma City.
Except Spectrum Y/Spectrum X/Smart 8/ Neo 780, rest of the lights theoretically can work with Trolmaster's controller, but you will need to get an extra adapter from Trolmaster between the lights and the controller.
Yes. The following lights can work with GLC-1 perfectly: Fold 6/Fold 8/Ez 8/MINI-SUN-2 series/Fold 800/Fold 1200.
All of our lights can work with TSC-2, but only Spectrum Y and Spectrum X have full access of all TSC-2 features, such as Spectrum-Switch, UV/IR bar control.
Spectrum X has can only work with Spectrum Y , both have 3 channel control (the white diodes/Red Diodes/ UV&IR diodes), meanwhile Fold 8 / EZ 8/MINI SUN/Fold 800 only got one channel control.
So to answer your question: yes an external controller such as our GLC-1 is necessary in this case.
Yes, Ez-8/Fold-8/MINI SUN-2/Fold-800 can be controlled by same controller at the same time, because all of them are one channel control .
And these lights can not work with Smart 8, Spectrum X/ Spectrum Y, because Smart 8 has two channel control(the white diode & red diode), Spectrum X/ Spectrum Y have three channel control (the white diodes/Red Diodes/ UV&IR diodes).
Hi there , yes we can provide you a free light to test and review, before that , could you please give us your social media information for us to evaluate? or you can send an email to service@medicgrow.com, our
manager will write back.
Yes, we have drop-shipping program, for detailed information, please leave us your email or phone number, our sales rep will contact you. Thanks.
Thanks for purchasing Medic Grow's products! Please click on ORDER TRACKING to view your order shipping information. Generally orders are shipped within 48 hours, if the order is shipped overtime, you can contact us by mail service email, thank you.
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