Medic Grow NEO-780 W & 5'X5' (60"x60"x80") LED Grow Tent Kit With Smart Control System

Medic Grow NEO-780 Smart Aura Control System significantly boosts growing efficiency.

• The NEO-780 built-In the Aura controller it's got this slick visual interaction thing going on.

• With the Aura controller's unique press design, you can switch settings with spin, lightly press, or long press. And it integrates features such as cycle timers, dimmer, sunrise and sunset , spectrum switching, Group Control, and WiFi Mesh connectivity.

• Perfect for commercial and indoor cultivation, it can bring stable, high-quality yields.

1. What Payment do you accept?

We accept PayPal and credit cards. For bulk orders, we use bank transfers. Contact us if you are a commercial grower.

2. Can I Use My Discount Code While Paying via Credit Card?

We are sorry for the inconvenience. We will have to accept the full payment in advance and the system will automatically refund the partial refund of the discount to your account soon. 

3. How much is shipping cost?

We provide Continental USA local delivery free of charge.

4. How long does the shipment take to arrive?

For USA domestic shipment, it takes 3 to 7 days, with to-door service.

For international shipments, it depends on the shipping company you choose.

5. Do I have to pay import/sales tax?

No need, we take care of that for you.

6. Can I get a refund for damaged goods?

If goods are damaged or malfunctioning, whether bought in-store or online, you are entitled to a refund. We will send you a guidance to complete the refund procedure which requires some information about the order and the goods, including the order number, lot number, pictures, and video clips of the goods you purchased. 

7. Are your LEDs full-spectrum?

Yes, all of our lights are full spectrum.

8. What kind of LED diodes do you use?

Different light fixtures have different diode recipes, please check the specifications for the light you are looking for. Or you can contact us by email.

9. What’s the life span of your lights?

Our lights have at least >50,000hrs lifespan.

10. Does the light come with a lighting controller?

No, the controller needs to be purchased separately. You may contact us to order the lighting controller on our site directly.

11. Can your lights be daisy-chained?

If you are asking about daisy chain by signal cable, most of our lights can be daisy-chained by RJ-11/RJ-12 cable. But regarding the Smart 8/ Spectrum X, it's designed for home growers who don't want to buy an extra controller, both lights have built-in a control system into the light fixtures, so these two lights are not recommended to be daisy-chained. 

If you are asking about Daisy Chained by a power cord, only our Fold 800/ Fold 1200 can be daisy chained by the power cord. 

12. Can you send me detailed specifications of your lights?

Yes, we would like to, please email us at service@medicgrow.com.We will reply in 24 hours.

13.  Are your LEDs UL/ETL/DLC/CE certified? can you send me the certification test report?

Different Lights have different certification statuses. Fold 8 & Spectrum Y is ETL/DLC certified.

14.  Can I have my LOGO printed on the body of the light/package?

Yes, but there is a MOQ request, please contact us at sales@medicgrow.com. 

15. Can you make the light to 1000 watts?

Yes, our product Ez-8  is a 1000W LED grow light. 

16. Can you offer me the best price?

The price online is the best price we can offer. You are welcome to join our referral program for a 5% discount if your friend/family buys from Medic Grow. 

17. What’s the warranty policy?

We offer a 5-year warranty for all the light fixtures we sell.

18. Can you drop-ship for me?

Yes absolutely, we can

drop-ship for you without displaying our name and brand.

19. Can Smart 8 and Spectrum X be daisy-chained?

Yes, After daisy-chaining, only dimming can be synchronized; UV/IR BAR and timer functions can't be synchronized.

20. Where are your office and warehouse? 

Our office is located in Los Angeles, California. We have multiple warehouses in the USA, including Los Angeles, and Oklahoma City.

21. Can your lights work with the Trolmaster controller?

Except for Spectrum Y/Spectrum X/Smart 8/ Neo 780, the rest of the lights theoretically can work with Trolmaster's controller, but you will need to get an extra adapter from Trolmaster between the lights and the controller. 

22. Can you give me a list of your lights that can be controlled by GLC-1?

Yes. The following lights can work with GLC-1 perfectly: FOLD 6/Fold 8/EZ 8/MINI-SUN 2 series/Fold 800/FOLD 1200. 

23. Can you give me a list of your lights that can be controlled by TSC-2?

All of our lights can work with TSC-2, but only Spectrum Y and Spectrum X have full access to all TSC-2 features, such as Spectrum-Switch, and UV/IR bar control. 

24. Can I use Spectrum X to control Fold 8 / EZ 8/MINI SUN/Fold 800?

25. Can I use one controller to control EZ8 /FOLD 8/MINI SUN/FOLD800 at the same time . 

26. I am an influencer/affiliate/grow master, can I get a light to test?

Hi there, yes we can provide you a free light to test and review, before that, could you please give us your social media information for us to evaluate? or you can send an email to service@medicgrow.com, our manager will write back. 

27. Can you do drop-shipping?

Yes, we have a drop-shipping program, for detailed information, please leave us your email or phone number, and our sales rep will contact you. Thanks!

28. I want to know about my order status and tracking number. 

Thanks for purchasing Medic Grow's products! Please click on ORDER TRACKING to view your order shipping information. Generally, orders are shipped within 48 hours, if the order is shipped over time, you can contact us by email service, thank you.